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X-WR-CALNAME:Contact Center 411
X-ORIGINAL-URL:https://contactcenter411.com
X-WR-CALDESC:Events for Contact Center 411
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TZID:America/Phoenix
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TZOFFSETFROM:-0700
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DTSTART:20210101T000000
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20220720
DTEND;VALUE=DATE:20220722
DTSTAMP:20220509T163231Z
CREATED:20220509T163231Z
LAST-MODIFIED:20220509T163231Z
UID:5277-1658275200-1658447999@contactcenter411.com
SUMMARY:In-Person Workshop: Work from Home/Hybrid Best Practices
DESCRIPTION:
URL:https://contactcenter411.com/event/in-person-workshop-work-from-home-hybrid-best-practices/
LOCATION:Hilton Garden Inn Denver Cherry Creek\, 600 South Colorado Blvd\, Denver\, CO\, United States
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20221009
DTEND;VALUE=DATE:20221012
DTSTAMP:20220507T172115Z
CREATED:20220507T172115Z
LAST-MODIFIED:20220507T172115Z
UID:5271-1665273600-1665532799@contactcenter411.com
SUMMARY:PACE ACX'22 - Annual Convention & Expo
DESCRIPTION:
URL:https://contactcenter411.com/event/pace-acx22-annual-convention-expo/
LOCATION:FL
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20221024
DTEND;VALUE=DATE:20221028
DTSTAMP:20220507T172101Z
CREATED:20220507T172101Z
LAST-MODIFIED:20220507T172101Z
UID:5273-1666569600-1666915199@contactcenter411.com
SUMMARY:ICMI Contact Center Expo
DESCRIPTION:
URL:https://contactcenter411.com/event/icmi-contact-center-expo-5/
LOCATION:Omni Orlando Resort at Championsgate\, Championsgate\, FL\, United States
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20230308
DTEND;VALUE=DATE:20230310
DTSTAMP:20221110T002718Z
CREATED:20221110T002718Z
LAST-MODIFIED:20221110T002718Z
UID:5400-1678233600-1678406399@contactcenter411.com
SUMMARY:2023 Remote Working Summit
DESCRIPTION:
URL:https://contactcenter411.com/event/2023-remote-working-summit/
LOCATION:FL
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20230426
DTEND;VALUE=DATE:20230428
DTSTAMP:20230314T193418Z
CREATED:20230314T193309Z
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SUMMARY:Call & Contact Center Expo 2023
DESCRIPTION:
URL:https://contactcenter411.com/event/call-contact-center-expo/
LOCATION:Las Vegas Convention Center\, Las Vegas\, NV
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20230521
DTEND;VALUE=DATE:20230524
DTSTAMP:20230217T040325Z
CREATED:20230217T040325Z
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UID:5481-1684627200-1684886399@contactcenter411.com
SUMMARY:PACE Washington Summit 2023
DESCRIPTION:
URL:https://contactcenter411.com/event/pace-washington-summit-2023/
LOCATION:Washington\, D.C.
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20231010
DTEND;VALUE=DATE:20231013
DTSTAMP:20230217T040202Z
CREATED:20230217T040202Z
LAST-MODIFIED:20230217T040202Z
UID:5477-1696896000-1697155199@contactcenter411.com
SUMMARY:PACE ACX 2023
DESCRIPTION:
URL:https://contactcenter411.com/event/pace-acx-2023/
LOCATION:Charlotte\, NC
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20231016
DTEND;VALUE=DATE:20231020
DTSTAMP:20230224T114211Z
CREATED:20230224T114211Z
LAST-MODIFIED:20230224T114211Z
UID:5490-1697414400-1697759999@contactcenter411.com
SUMMARY:ICMI's Call Center Expo
DESCRIPTION:
URL:https://contactcenter411.com/event/icmis-call-center-expo/
LOCATION:FL
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20240409
DTEND;VALUE=DATE:20240411
DTSTAMP:20231208T202044Z
CREATED:20231208T202044Z
LAST-MODIFIED:20231208T202044Z
UID:5949-1712620800-1712793599@contactcenter411.com
SUMMARY:2024 Remote Working Summit Dallas - April 9-10
DESCRIPTION:Two-day conference on WFH/Hybrid for Contact Centers\, Support Functions and Enterprise. \n  \nThe agenda: \n\nAmazing stories from leaders transforming their strategic and tactical initiatives to elevate the WFH/hybrid experience for contact center and support teams\nIncredibly clever reworks of onboarding\, engagement and social modes that inspire and connect remote and hybrid teams\nBreakout Sessions on IT\, Gamification\, New Hire Training\, Flexible Scheduling\, Sourcing and Hiring\nPanel Discussions on Sourcing\, Hiring\, Onboarding\, and Future of WFH/Hybrid for Contact Centers\nVendor Spotlights\nTwo fun evening socials and lunch for making lots of new connections\n150+ attendees\, 25+ speakers\, ideal for networking and making new connections
URL:https://contactcenter411.com/event/2024-remote-working-summit-dallas-april-9-10/
LOCATION:Dallas\, TX\, Dallas\, TX
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20241021
DTEND;VALUE=DATE:20241025
DTSTAMP:20240506T192535Z
CREATED:20240506T192535Z
LAST-MODIFIED:20240506T192535Z
UID:6372-1729468800-1729814399@contactcenter411.com
SUMMARY:ICMI Contact Center Expo
DESCRIPTION:
URL:https://contactcenter411.com/event/icmi-contact-center-expo-6/
LOCATION:Loews Royal Pacific Resort\, Orlando\, FL\, United States
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20250513
DTEND;VALUE=DATE:20250515
DTSTAMP:20250225T131806Z
CREATED:20250225T131806Z
LAST-MODIFIED:20250225T131806Z
UID:10843-1747094400-1747267199@contactcenter411.com
SUMMARY:WFH Alliance - 2025 Leadership Exchange
DESCRIPTION:
URL:https://contactcenter411.com/event/wfh-alliance-2025-leadership-exchange/
LOCATION:St. Paul\, Minnesota
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20251014
DTEND;VALUE=DATE:20251017
DTSTAMP:20250218T153009Z
CREATED:20250218T153009Z
LAST-MODIFIED:20250218T153009Z
UID:10832-1760400000-1760659199@contactcenter411.com
SUMMARY:SOCAP National Conference
DESCRIPTION:SOCAP’s premier event brings together CX professionals\, thought leaders\, and innovators from across industries to share ideas\, solve challenges\, and shape the future of customer care. Through inspiring keynotes\, interactive workshops\, and engaging roundtables\, you’ll discover how harnessing the power of community can elevate your organization’s CX strategies.
URL:https://contactcenter411.com/event/socap-national-conference/
LOCATION:Phoenix\, AX
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20261026
DTEND;VALUE=DATE:20261030
DTSTAMP:20260717T144653Z
CREATED:20260717T144653Z
LAST-MODIFIED:20260717T144653Z
UID:11232-1792972800-1793318399@contactcenter411.com
SUMMARY:ICMI Contact Center Expo
DESCRIPTION:
URL:https://contactcenter411.com/event/icmi-contact-center-expo-7/
LOCATION:Gaylord Palms Resort\, Orlando\, FL
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