BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Contact Center 411 - ECPv6.17.5//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:Contact Center 411
X-ORIGINAL-URL:https://contactcenter411.com
X-WR-CALDESC:Events for Contact Center 411
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:America/Phoenix
BEGIN:STANDARD
TZOFFSETFROM:-0700
TZOFFSETTO:-0700
TZNAME:MST
DTSTART:20130101T000000
END:STANDARD
END:VTIMEZONE
BEGIN:VTIMEZONE
TZID:America/New_York
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20150308T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20151101T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20160313T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20161106T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20170312T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20171105T060000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;VALUE=DATE:20170522
DTEND;VALUE=DATE:20170526
DTSTAMP:20161115T152822Z
CREATED:20161115T152822Z
LAST-MODIFIED:20161115T152822Z
UID:2635-1495411200-1495756799@contactcenter411.com
SUMMARY:ICMI Contact Center Expo and Conference
DESCRIPTION:
URL:https://contactcenter411.com/event/icmi-contact-center-expo-and-conference-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20170308
DTEND;VALUE=DATE:20170310
DTSTAMP:20161104T043157Z
CREATED:20161104T043157Z
LAST-MODIFIED:20161104T043157Z
UID:2629-1488931200-1489103999@contactcenter411.com
SUMMARY:2017 Remote Working Summit
DESCRIPTION:
URL:https://contactcenter411.com/event/2017-remote-working-summit/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20170206
DTEND;VALUE=DATE:20170209
DTSTAMP:20161104T043415Z
CREATED:20161104T043415Z
LAST-MODIFIED:20161104T043415Z
UID:2631-1486339200-1486598399@contactcenter411.com
SUMMARY:Customer Response Summit Las Vegas
DESCRIPTION:
URL:https://contactcenter411.com/event/customer-response-summit-las-vegas/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20161116
DTEND;VALUE=DATE:20161118
DTSTAMP:20161019T035742Z
CREATED:20161019T035742Z
LAST-MODIFIED:20161019T035742Z
UID:2621-1479254400-1479427199@contactcenter411.com
SUMMARY:Advanced Remote Working Strategies Conference
DESCRIPTION:
URL:https://contactcenter411.com/event/advanced-remote-working-strategies-conference/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20161025
DTEND;VALUE=DATE:20161028
DTSTAMP:20151029T142908Z
CREATED:20151029T142908Z
LAST-MODIFIED:20151029T142908Z
UID:2494-1477353600-1477612799@contactcenter411.com
SUMMARY:ICMI Contact Center Demo & Conference 2016
DESCRIPTION:
URL:https://contactcenter411.com/event/icmi-contact-center-demo-conference-2016/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20160720
DTEND;VALUE=DATE:20160722
DTSTAMP:20160422T163654Z
CREATED:20160422T163654Z
LAST-MODIFIED:20160422T163654Z
UID:2558-1468972800-1469145599@contactcenter411.com
SUMMARY:Two Day Advanced At Home Remote Working Strategies
DESCRIPTION:
URL:https://contactcenter411.com/event/two-day-advanced-at-home-remote-working-strategies/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20160719
DTEND;VALUE=DATE:20160720
DTSTAMP:20160422T163520Z
CREATED:20160422T163520Z
LAST-MODIFIED:20160422T163520Z
UID:2556-1468886400-1468972799@contactcenter411.com
SUMMARY:Sourcing\, Hiring and Onboarding Boot Camp for HR Leaders
DESCRIPTION:
URL:https://contactcenter411.com/event/sourcing-hiring-and-onboarding-boot-camp-for-hr-leaders/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20160627
DTEND;VALUE=DATE:20160702
DTSTAMP:20151029T143518Z
CREATED:20151029T143518Z
LAST-MODIFIED:20151029T143518Z
UID:2500-1466985600-1467417599@contactcenter411.com
SUMMARY:17th Annual Call Center Week
DESCRIPTION:
URL:https://contactcenter411.com/event/17th-annual-call-center-week/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20160510
DTEND;VALUE=DATE:20160514
DTSTAMP:20151029T142755Z
CREATED:20151029T142755Z
LAST-MODIFIED:20151029T142755Z
UID:2492-1462838400-1463183999@contactcenter411.com
SUMMARY:2016 Contact Center Expo & Conference
DESCRIPTION:
URL:https://contactcenter411.com/event/2016-contact-center-expo-conference/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20160418
DTEND;VALUE=DATE:20160423
DTSTAMP:20160106T165842Z
CREATED:20160106T165842Z
LAST-MODIFIED:20160106T165842Z
UID:2544-1460937600-1461369599@contactcenter411.com
SUMMARY:Benchmark Portal's 5th Annual Call Center Campus
DESCRIPTION:
URL:https://contactcenter411.com/event/benchmark-portals-5th-annual-call-center-campus/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20160404
DTEND;VALUE=DATE:20160407
DTSTAMP:20160126T161906Z
CREATED:20160126T161906Z
LAST-MODIFIED:20160126T161906Z
UID:2548-1459728000-1459987199@contactcenter411.com
SUMMARY:2016 Society of Workforce Planning Professionals Annual Conference
DESCRIPTION:
URL:https://contactcenter411.com/event/2016-society-of-workforce-planning-professionals-annual-conference/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20160216
DTEND;VALUE=DATE:20160219
DTSTAMP:20151105T033818Z
CREATED:20151105T033818Z
LAST-MODIFIED:20151105T033818Z
UID:2502-1455580800-1455839999@contactcenter411.com
SUMMARY:2016 Remote Working Summit
DESCRIPTION:
URL:https://contactcenter411.com/event/2016-remote-working-summit/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20160126
DTEND;VALUE=DATE:20160130
DTSTAMP:20151029T143128Z
CREATED:20151029T143128Z
LAST-MODIFIED:20151029T143128Z
UID:2496-1453766400-1454111999@contactcenter411.com
SUMMARY:Call Center Week
DESCRIPTION:
URL:https://contactcenter411.com/event/17th-annual-six-sigma-process-improvement-summit-2016/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20151206
DTEND;VALUE=DATE:20151210
DTSTAMP:20150820T201832Z
CREATED:20150820T201832Z
LAST-MODIFIED:20150820T201832Z
UID:2480-1449360000-1449705599@contactcenter411.com
SUMMARY:Call Center Summit Middle East
DESCRIPTION:
URL:https://contactcenter411.com/event/call-center-summit-middle-east/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20151111
DTEND;VALUE=DATE:20151113
DTSTAMP:20150828T034735Z
CREATED:20150828T034735Z
LAST-MODIFIED:20150828T034735Z
UID:2487-1447200000-1447372799@contactcenter411.com
SUMMARY:Work at Home Conference
DESCRIPTION:
URL:https://contactcenter411.com/event/work-at-home-conference/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20151026
DTEND;VALUE=DATE:20151029
DTSTAMP:20150820T201652Z
CREATED:20150820T201652Z
LAST-MODIFIED:20150820T201652Z
UID:2479-1445817600-1446076799@contactcenter411.com
SUMMARY:Global Contact Center Excellence
DESCRIPTION:
URL:https://contactcenter411.com/event/global-contact-center-excellence/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20151019
DTEND;VALUE=DATE:20151022
DTSTAMP:20150805T192618Z
CREATED:20150805T192618Z
LAST-MODIFIED:20150805T192618Z
UID:2466-1445212800-1445471999@contactcenter411.com
SUMMARY:ICMI Contact Center Demo & Conference
DESCRIPTION:
URL:https://contactcenter411.com/event/icmi-contact-center-demo-conference/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20150930
DTEND;VALUE=DATE:20151003
DTSTAMP:20150820T201450Z
CREATED:20150820T201450Z
LAST-MODIFIED:20150820T201450Z
UID:2478-1443571200-1443830399@contactcenter411.com
SUMMARY:Call Center Summit - Public Sector
DESCRIPTION:
URL:https://contactcenter411.com/event/call-center-summit-public-sector/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20150928
DTEND;VALUE=DATE:20151001
DTSTAMP:20150820T201249Z
CREATED:20150820T201249Z
LAST-MODIFIED:20150820T201249Z
UID:2477-1443398400-1443657599@contactcenter411.com
SUMMARY:11th Contact Centre Canada | Summit
DESCRIPTION:
URL:https://contactcenter411.com/event/11th-contact-centre-canada-summit/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20150928
DTEND;VALUE=DATE:20151001
DTSTAMP:20150805T224515Z
CREATED:20150805T224515Z
LAST-MODIFIED:20150805T224515Z
UID:2473-1443398400-1443657599@contactcenter411.com
SUMMARY:Execs in the Know - CRS Seattle
DESCRIPTION:
URL:https://contactcenter411.com/event/execs-in-the-know-crs-seattle/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20150922
DTEND;VALUE=DATE:20150925
DTSTAMP:20150805T224038Z
CREATED:20150805T224038Z
LAST-MODIFIED:20150805T224038Z
UID:2468-1442880000-1443139199@contactcenter411.com
SUMMARY:2015 QATC Annual Conference
DESCRIPTION:
URL:https://contactcenter411.com/event/2015-qatc-annual-conference/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20150615
DTEND;VALUE=DATE:20150620
DTSTAMP:20150219T044725Z
CREATED:20150219T044725Z
LAST-MODIFIED:20150219T044725Z
UID:2431-1434326400-1434758399@contactcenter411.com
SUMMARY:Call Center Week 2015
DESCRIPTION:
URL:https://contactcenter411.com/event/call-center-week-2015/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20150504
DTEND;VALUE=DATE:20150508
DTSTAMP:20141119T032732Z
CREATED:20141119T032732Z
LAST-MODIFIED:20141119T032732Z
UID:2425-1430697600-1431043199@contactcenter411.com
SUMMARY:ICMI Contact Center Expo and Conference
DESCRIPTION:
URL:https://contactcenter411.com/event/icmi-contact-center-expo-and-conference/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20150217
DTEND;VALUE=DATE:20150220
DTSTAMP:20141106T220615Z
CREATED:20141106T220615Z
LAST-MODIFIED:20141106T220615Z
UID:2407-1424131200-1424390399@contactcenter411.com
SUMMARY:2015 Remote Working Summit
DESCRIPTION:20+ Speakers on Remote Working\nFebruary 17-19 Dallas\nEnterprise mobility\, contact centers at home and support functions at home are transforming the way work gets done\, and delivering brilliant efficiencies.\n•	Six innovative case studies by Fortune 1000 leaders\n•	Seven breakout sessions on high impact strategies\n•	Twelve game changing technologies and services\n•	Two hundred industry stakeholders\n•	Six months of benchmarking packed into two days
URL:https://contactcenter411.com/event/2015-remote-working-summit/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20150126
DTEND;VALUE=DATE:20150131
DTSTAMP:20141118T014131Z
CREATED:20141118T014131Z
LAST-MODIFIED:20141118T014131Z
UID:2423-1422230400-1422662399@contactcenter411.com
SUMMARY:The Future Contact Center Summit
DESCRIPTION:Formerly known as Call Center Summit\, The Future Contact Center Summit is celebrating a decade of forward thinking and we are uniting the best minds in the industry to bring you the most innovative\, action packed event experience. Taking place January 26-30\, 2015 at the Omni Orlando Resort\, the summit will bring together 650+ attendees who represent the customer services industry. Download the Agenda >> http://bit.ly/1vKBZey Request via Email >> enquiry@iqpc.com with the subject line “10TFCCS-Agenda Request (CCIQ)” [3 Easy Ways to Register] Register Online: http://bit.ly/1oNj6Dz Email: enquiry@iqpc.com Call: 1-800-882-8684
URL:https://contactcenter411.com/event/the-future-contact-center-summit/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20141202
DTEND;VALUE=DATE:20141206
DTSTAMP:20140903T212926Z
CREATED:20140903T212926Z
LAST-MODIFIED:20140903T212926Z
UID:2303-1417478400-1417823999@contactcenter411.com
SUMMARY:10th Contact Center Summit North America
DESCRIPTION:
URL:https://contactcenter411.com/event/10th-contact-center-summit-north-america/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Phoenix:20141103T080000
DTEND;TZID=America/Phoenix:20141105T170000
DTSTAMP:20140613T223830Z
CREATED:20140613T223830Z
LAST-MODIFIED:20140613T223830Z
UID:2229-1415001600-1415206800@contactcenter411.com
SUMMARY:ICMI Contact Center Demo and Conference
DESCRIPTION:
URL:https://contactcenter411.com/event/icmi-contact-center-demo-and-conference/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20140924
DTEND;VALUE=DATE:20140927
DTSTAMP:20140903T174358Z
CREATED:20140903T174358Z
LAST-MODIFIED:20140903T174358Z
UID:2301-1411516800-1411775999@contactcenter411.com
SUMMARY:2014 Quality and Assurance Training Connection (QATC) Annual Conference
DESCRIPTION:
URL:https://contactcenter411.com/event/2014-quality-and-assurande-training-connection-qatc-annual-conference/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20140922
DTEND;VALUE=DATE:20140925
DTSTAMP:20140710T032202Z
CREATED:20140710T032202Z
LAST-MODIFIED:20140710T032202Z
UID:2242-1411344000-1411603199@contactcenter411.com
SUMMARY:10th Edition Customer Response Summit
DESCRIPTION:
URL:https://contactcenter411.com/event/10th-edition-customer-response-summit/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20140724
DTEND;VALUE=DATE:20140725
DTSTAMP:20140626T080318Z
CREATED:20140626T080318Z
LAST-MODIFIED:20140626T080318Z
UID:2236-1406160000-1406246399@contactcenter411.com
SUMMARY:Contact Center and Customer Experience Management Event - Charlotte\, NC
DESCRIPTION:CCNG International Inc. is pleased to announce the next Charlotte regional event of the 2014 Improving the Customer Experience series of events. This event will be hosted on July 24\, 2014 by CCNG member AXA at their contact center operations located at 8501 IBM Drive\, Suite 150\, Charlotte NC.
URL:https://contactcenter411.com/event/contact-center-and-customer-experience-management-event-charlotte-nc/
END:VEVENT
END:VCALENDAR