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DTSTART;TZID=America/Phoenix:20130725T140000
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SUMMARY:Webinar: Key Metrics That Matter in a Customer Experience World
DESCRIPTION:Mystery Metrics: 4 New #’s Leaders Use \n 5   Key Measures Of Customer Experience \n How To Track Social and Show the ROI \n Leverage Metrics With Mgt\, Mktg\, & Agents \n Actions To Take When Critical Metics Suffer \n\n  \nhttp://ci26.actonsoftware.com/acton/rif/3034/e-007a-1307/-/l-tst:0/l-tst/showPreparedMessage
URL:https://contactcenter411.com/event/webinar-key-metrics-that-matter-in-a-customer-experience-world/
LOCATION:FL
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