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Archives: Events

Contact Center and Customer Experience Management Event – Charlotte, NC

CCNG International Inc. is pleased to announce the next Charlotte regional event of the 2014 Improving the Customer Experience series of events. This event will be hosted on July 24, 2014 by CCNG member AXA at their contact center operations located at 8501 IBM Drive, Suite 150, Charlotte NC.

The Future Contact Center Summit

Formerly known as Call Center Summit, The Future Contact Center Summit is celebrating a decade of forward thinking and we are uniting the best minds in the industry to bring you the most innovative, action packed event experience. Taking place January 26-30, 2015 at the Omni Orlando Resort, the summit will bring together 650+ attendees […]

2015 Remote Working Summit

20+ Speakers on Remote Working February 17-19 Dallas Enterprise mobility, contact centers at home and support functions at home are transforming the way work gets done, and delivering brilliant efficiencies. • Six innovative case studies by Fortune 1000 leaders • Seven breakout sessions on high impact strategies • Twelve game changing technologies and services • […]