Archives: Events

Two-day conference on WFH/Hybrid for Contact Centers, Support Functions and Enterprise.   The agenda: Amazing stories from leaders transforming their strategic and tactical initiatives to elevate the WFH/hybrid experience for contact center and support teams Incredibly clever reworks of onboarding, engagement and social modes that inspire and connect remote and hybrid teams Breakout Sessions on […]

SOCAP's premier event brings together CX professionals, thought leaders, and innovators from across industries to share ideas, solve challenges, and shape the future of customer care. Through inspiring keynotes, interactive workshops, and engaging roundtables, you’ll discover how harnessing the power of community can elevate your organization’s CX strategies.