Formerly known as Call Center Summit, The Future Contact Center Summit is celebrating a decade of forward thinking and we are uniting the best minds in the industry to bring you the most innovative, action packed event experience. Taking place January 26-30, 2015 at the Omni Orlando Resort, the summit will bring together 650+ attendees […]

20+ Speakers on Remote Working February 17-19 Dallas Enterprise mobility, contact centers at home and support functions at home are transforming the way work gets done, and delivering brilliant efficiencies. • Six innovative case studies by Fortune 1000 leaders • Seven breakout sessions on high impact strategies • Twelve game changing technologies and services • […]