Archives: Events

Name: IQPC Call Center Summit
Start: 2013-01-22T00:00:00-07:00
End: 2013-01-25T23:59:59-07:00

October 2011
ICMI Call Center Demo & Conference

October 13, 2011 - October 16, 2011

Sponsored by ICMI
International Contact Center Summit

October 25, 2011 - October 26, 2011

Sponsored by IQPC.
January 2012
Call Center Summit/IQPC

January 23, 2012 - January 26, 2012

Orlando, FL
March 2012
SWPP Annual Conference

March 7, 2012 - March 9, 2012

Sponsored by Society of Workforce Planning Professionals.
April 2012
Contact Center Conference and Expo 2012/CCA

April 23, 2012 - April 26, 2012

Orlando, FL
May 2012
ICMI ACCE Conference and Expo 2012

May 7, 2012 - May 10, 2012

Seattle, WA
June 2012
IQPC Call Center Week

June 5, 2012 - June 8, 2012
July 2012
IQPC-Customer Experience in Social Media

July 30, 2012 - August 1, 2012
September 2012
IQPC-Customer Experience Exchange, North America

September 25, 2012 - September 26, 2012
Webinar: Making Workforce Optimization Your Best Business Partner

September 25, 2012 @ 1:00 pm - 3:00 pm

Workforce management doesn't just impact the contact center! Attend this webinar to learn how the entire organization can benefit from an effective workforce optimization strategy. We'll show you how the contact center, IT, and other department executives can share information, work together, and deliver a more cost effective customer experience. Join us live and take […]
October 2012
ICMI-Call Center Demo & Conference

October 9, 2012 - October 12, 2012
January 2013
IQPC Call Center Summit

January 22, 2013 - January 25, 2013