Webinar: Key Metrics That Matter in a Customer Experience World
Mystery Metrics: 4 New #'s Leaders Use 5 Key Measures Of Customer Experience How To Track Social and Show the ROI Leverage Metrics With Mgt, Mktg, & Agents Actions To […]
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9th Annual Customer Contact 2013, West: A Frost & Sullivan Executive MindXchange
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Society of Workforce Planning Professionals (SWPP) 12th Annual Conference
View the full agenda of over 65 sessions specific to WFM, and register at the discounted early bird rate by February 28th at: http://www.SWPP.org/Annual-Conference